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Contact Us

We’re here to assist with your communications needs. Call or send us a message, and our team will respond to help you stay connected.

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Phone

1-888-247-3903

Monday - Friday, 8:00 a.m. - 6:00 p.m. CST

Saturday, 9:00 a.m. - 1:00 p.m. CST

Address

10447 Sorrento Rd., STE 79

Pensacola, FL 32506

Thank you for your message.

STATE AGENCIES

Michigan Public Service Commission

1-877-292-9555

North American Local, LLC.
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FCC Lifeline Program Rules

Puerto Rico Consumer Protection Notification

 

RIGHT TO OBJECT TO YOUR BILL

By provision of Laws 213 of 1996 and Law 33 of 1985, any client has the right to present a claim or objection regarding all or part of the invoice; You have up to twenty (20) days from the sending of the invoice. First, you must object and complain to North American Local by contacting 1-888-247-3903, or in writing to support@northamericanlocal.com. You can also visit our website https://www.northamericanlocal.com. If you do not make the payment or have not objected within the 20-day period; North American Local may suspend, disconnect and terminate the service(s). Objection to a charge does not relieve you of payment of unobjected charges.

 

Puerto Rico Telecommunications Bureau (NET)

If you do NOT agree with the result of the claim, you may request a review from the Puerto Rico Telecommunications Bureau (NET) within a period of thirty (30) calendar days, counted from the notification of the result of the claim; by calling 1 -866-578-5500, 1-787-722-8606, or 1-787-756-0804. You can also send an email to: querellasnet@jrsp.pr.gov or you can send a letter to: NET Complaints Division, 500 Ave. Roberto H. Todd, Santurce, PR 00907-3941 or personally visit the NET offices located at 500 Ave. Roberto H. Todd, Pda. 18 in Santurce.

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